Below are just some of the ways of how ComfortDelGro Bus's drivers are always willing to go the extra mile for its customers. ComfortDelGro Bus is glad to count among its staff many who are committed to their work.
Our Shiny Service Gem
ComfortDelGro Bus driver Mr. Phillip Ong is well known by his passengers as a polite and helpful person. He always goes an extra mile to provide his passengers with a smooth and comfortable ride.
"Mr. Phillip Ong is a very careful and considerate Coach Captain. He ensures that the safety and comfort of the passengers is kept to the highest standard at all times. As you are probably aware that the cleanliness level of his coach is far above expectation," said Mr. Isaac Lee, a member of public who had taken Phillip's bus.
39-year-old Mr. Phillip Ong has received many commendations over the years and is one of the winners of year 2006 Excellent Service Award (STAR award).
Going Beyond the Call of Duty
ComfortDelGro Bus driver Mr. Lim Chye Whatt was assigned to ferry a group kindergarten kids to visit a factory in Sembawang. A parent, who was joining her daughter for the excursion, left a plastic bag which contained a few seemingly unimportant items on the bus when they arrived at the factory.
It was another driver being assigned to ferry them back to the school. However, the parent managed to get hold of Chye Whatt's contact number. Despite being after his official working hours, Chye Whatt returned her belongings personally to her in Sengkang at 8.00 p.m. on the same day.